2.Provide relevent certificates,such as CE, UL, ROHS,MSDS
3.Discuss production capacity,L/T ,payment and so on.
1.Confirm and reply L/T.
2.Examine goods and full payment before shipping
3.Shipping notice and advise tracking no.
1.we provide 1 year warrenty for main machine
2. Responsible for quality problems.
3. Ask for users feedback and make improvement
Q1: What are your advantages? A1: We are the owner of ISWEEP, with over 10 years brand history, can provide professional design solutions.
Q2: What certificates do you have for your products? A2: We have CE(EMC, LVD), RoHs, UL, FCC, MSDS certificates.
Q3: Can you do OEM/ODM order? A3: Yes, it is including the customer logo & customer packing printing design.
Q4: Can you do special packaging for us? A4: Yes, we can. But the extra packing fee should be added according.
Q5: What's your Minimum Order Quantity? A5: Normally 50PCS, small quantity is also available.
Q6: Can you do sample order? A6: Sample usually 3-5 days after payment received.
Q7: What's your L/T and payment term? A8: Normally, our L/T is 7-35 days, it depends your order quantity and the current stocks. Sample: PayPal or T/T or through Alibaba trade assurance. Mass production:30%deposit advanced, 70% against the copy B/L or an irrevocable L/C at sight. Support Alibaba Trade Assurance.
Q9: What's your warranty for this product? A9: We provided customer with long time after sales with technology support. Any product with original broken, we will responsible for it.
Host machine 1 year Battery 6 months Side brushes 3 months Main brush 6 months