1. Quality Control
Qulified by SGS, our QC team formed a strict inspection process, Make sure every single product leave the factory in the best condition.
2. Delivery Time Assurance
The delivery time is normal 7 days after deposit confirmed. Stock sample can be sent within 2 work days. Custom sample require 7 days to finish the whole process. And we promise we will catch every customer’s schedule.
3. Production Tracking
We will inform you continuously the production process schedule from order placed to shipping and share the pictures of products.
We specialized in ceramic industry for over 8 years. By offering OEM / ODM service for clients from all over the world, we have produced thousands of custom ceramic mugs, ceramic dinnerware sets, ceramic soup pots.
5. After-Service Policy
We will feedback and deal with your quality complain in 3~5 working days according to the warranty terms.
6.24 Hours Service
Your inquires will be replied within 24 hours.