Q1: Are you a factory or trading company?
A1: We are a manufacturer.
Q2. Where is your factory located? Can I visit there?
A2: Our factory is located in Shenzhen. It is next to HongKong. Warmly welcome to visit us.
Q3. How could I get a sample?
A3: Generally, we need to charge the sample cost while customer pay the shipping cost. But we will refund the sample cost when placing mass orders.
Q4. Could you print custom LOGO for items?
A4: Yes, we accept customized logo. We have our own department for silk print and laser carving.
Q5. What payment terms do you accept ?
A5: We usually accept T/T payment terms, western union, paypal and Exw also can be accepted after we both confirmed .
Q6. Do you need deposit after we release the formal order to you?
A6: Yes, usually 30% or 50% deposit, after deposit received, Order will be arranged for you ASAP.
Q7. Do you accept OEM or ODM in your factory?
A7: Absolutely Yes. Welcome to inquiry this service at any time.
Q8. How does your factory do regarding quality control?
A8: Quality is priority. We always pay great attention to quality control every detailed processes. All raw material we used are environmental-friendly.
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