1.Q:Are you a manufacturer or trading company?
A:We are a manufacturer with 12 years experience which can provide OEM/ODM service.
2.Q:What is the information of your company?
A:Established in 2008,Shenzhen Dongte Plastic Co., Ltd is a professional designer and exporter majored in lunch box,water bottle cup and sales in China.
3.Q:May I buy sample from you?
A:Yes,You are welcome to place sample order to test our superior quality and service.
4.Q:What about the lead time?
A: Sample lead time 1-3 day when there is stock , 5-7 days for custom design or logo add, Mass production lead time 20-30days.
5.Q:How will you deliver goods to me ?
A:We offer many shipping options ,such as DHL,UPS,FedEx,TNT,EMS to enableour customers get their goods rapidly at door.we also ship by economic method such as air cargo and sea cargo,direct line,air mail according to client's request.
6. Q:How does your factory do regarding quality control?
A: We provide unrivaled Quality-Very rigorous testiing process for incoming quality control,Input process quality control,and final quality control for every piece.We follow QC test procedure,and do 100% FQC to ensure your satisfaction.
7.Q:Can I print my brand name(Logo)on the products?
A:Yes,We can provide professional OEM/ODM service.
8.Q:What payment method do you accept?
A:T/T(bank transfer),Western union,,Trade Assurance,L/C,Paypal,MoneyGram,etc.