1. What is your advantage to compared to others?
First, we provided turnkey solution ,Cost-effective,highly efficient, durable and easy-to operate machine is what we deliver.
Second, we have Strict Quality Control System,Before Being dispatched from our factory all of our equipment will undergo a series of strict test,including the appearance quality test, voltage electrical test, aging test also the package strength checking
2. If our machine meets fault, how could you help us to solve it?
For failures caused by using process, we will send our aftersales engineer to discuss with you, and you should provide the video how the machine is broken,we will find out which part of the machine is broken and then we will send you the broken part By Dhl.
3. what is your warranty?
Our warranty period comes from the machine begin to run normally and we will provide the whole life technology support to you for free.
All products sold by COOLDO In warranty period,we will provide you the spare parts for free. Our engineer will help you do the aftersales through our remote control system.When out of one year warranty time, we will provide the spare parts with the cost price for the whole machine lifetime.